Frequently Asked Questions
1. What is a Safe Deposit Box?
A safety deposit box is a strong storage container held in a highly-secured vault that can only be accessed by the key holder. Usually, valuable possessions are stored in a safety deposit box when an individual does not want to store the items at home or at the office. There is an annual fee that the renter pays for possessing a safety deposit box. The safety deposit box can only be opened by a key holder through the navigation of complex security levels, which may include biometrics.
2. Why do I need a Safe Deposit Box?
If you have valuable possessions, which you are worried about their security, you should consider the option of safety deposit rental in a safe place far from home. The security installations that you have at home or at the office may not be enough to keep your valuables safe because intruders may force you to open the box if they threaten to harm you physically.
3. What happens if I lose my keys or access card to the facility?
Usually, the safety deposit box company provides two copies of a unique key or card. In the eventuality that the owner of a safety deposit box loses either keys or cards, then he/she must contact the Company. An arrangement will be made to have the company’s locksmith drill the box open in the presence of the box owner. The safety deposit box owner is responsible for the charges of drilling the box and costs of repair after drilling.
4. What are the typical items stored in a Safe Deposit Box?
Jewelry, Diamonds, Cash, Wills, Gemstones, Birth certificates, Passports, Property deeds, Back up discs, Precious metals, Rare coins, Important keys, Artwork, Marriage certificate, Wedding video, Military medals, Tax returns, Home inventory list, Insurance contracts, share certificates, family photographs….
5. Are there any prohibited items that cannot be kept in a Safe Deposit Box?
Yes, the law bars individuals from storing illegal items and specific items listed under the laws of the country in which the safety deposit box is in. Some of the items that you cannot store include explosives, firearms, and perishable items.
6. What do I need to open an account with you?
To open an account, you need to physically visit us at our offices or book an appointment online. Proof of identity is required before you open an account. A valid Thai ID or Passport for foreigners is mandatory.
7. Can I give other persons access to my box?
Non-registered individuals cannot be given access to your safety deposit box. If you want someone else to have access to your box, you must register them at Safe Deposit Centre (Bangkok). There is a maximum of four people who are allowed access to a single deposit box. Minors under the age of 20 cannot be registered to access a safety deposit box.
8. How much does your service cost and how do I pay?
The cost of a safety deposit box depends on its size. At Safe Deposit Centre (Bangkok) the price range is from 5,885 THB to 25,680 THB per year including 7% VAT charges. You will also need to pay a deposit of 5,350 THB (8,560. THB for Jumbo size), which is refundable at the end of your contract when you return the keys.
We accept various payment options including cash, PayPal and checks.
9. What are your opening hours?
Safe Deposit Centre (Bangkok) is open from 10 am to 6 pm, and on Saturday from 10 am to 3 pm. We remain closed on Sunday and public holidays.
Safe Deposit Centre (Bangkok) is located at: Charn Issara Tower 1, 3rd Floor, 942/118 Rama 4 Road, Surawong, Bangrak, Bangkok 10500.
Tel: 02 238 28 38 or 09 72 91 27 47
The facility is easily accessible by car, MRT, or BTS.
You are welcome to coordinate a meeting within our facility.
11. How do I renew or cancel my contract with you?
When your contract is about to expire (approximately one month before), we will contact you with an option to renew or cancel it. If you decide to cancel the contract, you will be required to return the keys in person before the last day of the contract expiry.
12. Does Safe Deposit Centre (Bangkok) keep a copy of my key?
No, we do not have any copy. Each safe is provided with two keys, one for the client and one for the Company, being different keys and which cannot separately open the safe, as both keys must be used together.
13. What happens to my Safe Deposit Box if I die?
If you do not have a registered ‘co-owner’ of your safe deposit box at the time of your death, then the legal process will be followed duly. The Executor of the Estate will be required to produce a Court Order from a Thai jurisdiction. Once the Court Order is issued and brought to our office, the Safe Deposit Box will be broken open by a locksmith in the presence of the Executor of the Estate.
